"The article helped me a lot to understand the steps, behavior, rules, tips and warnings to follow to become a good. The facilitator is both a mediator and an enabler. In order to assist others, it is essential to have a good understanding of how information is communicated, so that problems and questions can be addressed, and solutions found. Facilitators also must express an open, learning orientation to life. Focus your preparation time on questions to ask rather than answers to provide. D – Discipline. Know what you want to achieve and be able to clearly articulate the desired outcome. Have an outline or a curriculum. A – Accountable. Good luck and have a great planning session! Respect others when they are talking. 1. No one can fully participate in the process and discussions while also holding the duties of facilitating – no matter how good their skill. You can make sure to design sessions with varying group activities to keep people engaged, and give regular breaks every 90-120 minutes at least. Thanks to all authors for creating a page that has been read 42,466 times. First impressions count; we all know that. They’re more likely to press for well thought through (and defended) results rather than settle for less. Have you ever watched a good facilitator? Use simple, straightforward words and sentences. A skilled facilitator foste… Learn more... A “facilitator” is someone who acts as a 'lubricant' by helping a team with issues such as communications or problem solving but, typically, does not contribute to the actual content or management of a team's project (which is a team leader's function). The latter has to make sure your meeting is going well as a mission. This is an essential read for first-time facilitators. Why is it that we roll our eyes with disdain when our calendar is loaded with meetings, and more specifically, why do we dread the planning meetings that are so important to our strategic success? In this case, 93% of readers who voted found the article helpful, earning it our reader-approved status. The facilitator will also need to run meetings as well as potentially moderate online contacts to ensure that discussions remain on topic and everyone can be involved. Transition smoothly from one activity or discussion to another. This means that a facilitator must take good care of him/herself to maintain the energy required for the role. Sensitivity to the feelings of the group: In any group, the whole is greater than the sum of the parts, … Have you allowed the internal facilitator time to prepare within their daily schedule? The facilitator guides a discussion of the topics laid out in the meeting agenda, with the purpose of moving the team towards a common goal. • If you are in a room with video conferencing equipment, check In order to become effective in a career as a facilitator, and perform your job duties with competence, you need to posses a certain set of skills, including: • Able to gain a deep understanding of the goals of the program and the organization • Able to keep a group on agenda and moving forward As a facilitator, you should have a good eye for spotting when the group’s attention level as a whole is getting critically low. Include your email address to get a message when this question is answered. 10 meeting facilitation … Today, I’m going to outline those steps for you so that you know where you need to start. The facilitator doesn’t need to be an expert in the content - the “what” - of the meeting. For instance, Brad Ty Nunnally’s article, Why the Best Designers are also Facilitatorsoutlines the qualities that facilitators should have, and how to improve. He ensures inclusion whereby each member can participate and scans nonverbal cues through behavioral observations of the group. A facilitator suggests ways and uses tools to help the group move forward, but makes no decisions for the group. You also need to have empathy and be an excellent communicator. Be prepared. We use cookies to make wikiHow great. The answers to the questions on complexity and effort will help you think through who might be your best internal facilitation candidate. Title: Qualities of a good facilitator 1 Qualities of a good facilitator. 1. Hence, he/she needs to be equipped with some of the necessary skills. By using our site, you agree to our. This could include your industry, team knowledge, economic conditions, and current business challenges. • On the facilitator computer, select "Manage Participants" on the ZOOM toolbar. 2. Listening skills are extremely valuable when facilitating a meeting with a large group. Being a coach means we are also facilitators. Module 6 session 4 ; 2 Introduction. At first glance, it appears a good move, so let me get you P-A-I-D U-P on the additional reasons to get your senior leaders out of the facilitation process: P – Participation. In order to motivate and engage the learners you need to know … You can also "Mute All" participants; if so, you should have Chat available so participants can communicate. U – Usual. Make sure that people's responsibilities are 100 percent clear, whether they are yours or others' involved.When you are recording and actioning, here are some things to remember: 1. The facilitator should be good at aorganisation and communications. If you can’t work with a co-facilitator for whatever reason, find someone who is prepared to be open and honest with you to sit and observe you and then discuss your facilitation / act as a sounding board afterwards. Think about a time when you have had a team or departmental session and really accomplished the objectives. How to Conduct an Annual Planning Meeting, Annual Planning: 9 Tips to Focus & Align Your Team with a Great Plan, Annual Planning Playbook: 5 Steps to Create a Winning Annual Plan, How CEOs Can Avoid High-Cost Mistakes in Annual Planning, Rhythm Systems Annual Planning Resource Center, Photo Credit: iStock Photo by Getty Images. You must be comfortable speaking in front of large audiences and handling a variety of personalities. Wait a full 10 seconds after asking a question. Think of the following skill set as a checklist – ask your prospective facilitator how he or she performs each of these necessary functions to determine whether you are enlisting the appropriate professional. A facilitator is someone who facilitates a group of people so that they can make progress. Our responses are based on our unique experience. It also involves adequate meeting space and resources to conduct the meeting, and that participants are provided sufficient lead time to attend. The key ingredients of effective meetings are preparation, good facilitation, good record-keeping, and appropriate follow up. As a facilitator, you need to help set a tone for the behaviors and … Most executives are great at their jobs, but they don't have all of the qualities of a good team facilitator and may not be the best at facilitating a productive discussion. Watch for your co-facilitator’s signal. Ask for questions in an open manner – “What questions do you have?”. How To Be A Great Facilitator Facilitation tips. Thank you. Today, I’m going to outline those steps for you so that you know where you need to start. Is the facilitator familiar with your planning methodology? Using a facilitator who isn’t part of the session creates an “even” playing field, allowing all individuals to participate fully. I – Impartial. Being a better facilitator requires you to focus on the specific steps that will get you there. Find opportunities to facilitate with a co-facilitator and use each other as a source of learning. Facilitation Skills Required to be a Good Facilitator. Debrief the workshop. If you do, you’ll pay for it all year (or quarter) based on the plan developed and the pain to get there. A facilitator has a wide range of tasks to perform in order to ‘make things easier’ for people who participate in a facilitated discussion: Support individuals within a group in understanding their common objectives. wikiHow is where trusted research and expert knowledge come together. I am happy and encouraged by the efforts of this article. A professional facilitator leads the deep discussions that are needed to create a plan with inputs from the entire team. A good facilitator sees the group and its problems as unique. How to be a Good Facilitator: Top 10 Qualities of the Best Facilitators [Updated for 2021], Ability to stimulate interaction without bias, Skill to create and maintain a safe environment for all to be engaged in the discussion, Has a natural gift for providing structure for discussion (parameters, objectives, time boundaries, etc. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f6\/Be-a-Better-Facilitator-Step-1.jpg\/v4-460px-Be-a-Better-Facilitator-Step-1.jpg","bigUrl":"\/images\/thumb\/f\/f6\/Be-a-Better-Facilitator-Step-1.jpg\/aid641786-v4-728px-Be-a-Better-Facilitator-Step-1.jpg","smallWidth":460,"smallHeight":306,"bigWidth":"728","bigHeight":"485","licensing":"

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\n<\/p><\/div>"}, facilitator or teacher. The terms are essentially synonymous with each other. Being a better facilitator requires you to focus on the specific steps that will get you there. As a facilitator, your talk time should be less than 40%. Facilitators are there to help the group advance on both their individual and collective goals. Being a facilitator. 3. Facilitation by definition is an activity which makes easy the tasks of others. What is said in this room, stays in this room, Speak from your experience. Rhythm Systems 1111 Metropolitan Ave, Suite 330 Charlotte, NC 28204. Richard Smith (Certified Master Facilitator) recommends that if the co-facilitator seems to have missed a key point, the best time to share it is during a transition into the next topic. Establish a comfortable learning environment. % of people told us that this article helped them. The facilitator guides a discussion of the topics laid out in the meeting agenda, with the purpose of moving the team towards a common goal. Good Luck! 2. To create this article, volunteer authors worked to edit and improve it over time. Once the choice is made, you’re still not done. See the list of participants on the right and mute the one who is unmuted. These duties often include setting the agenda, making sure that the meeting remains on track, and ensuring that participants cover all the necessary topics. wikiHow marks an article as reader-approved once it receives enough positive feedback. wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Are your meetings the butt of work-related jokes? Know the participants. A good facilitator must be 100% awake and present – listening, looking, and sensing at all times. Home / Facilitation method / Facilitation / What qualities make for a good facilitator? This is not to argue that you need an outside facilitator with all of the characteristics a good facilitator, only to make the point of who should not facilitate. A good facilitator encourages open communication. They will need to arrange the location and dates of meetings, and help manage communications and marketing for the group. Facilitators who are not normally part of your week-to-week meetings probably won’t be satisfied with your “usual” outcomes. They make it look easy , but its not as easy as you might think. Listen actively. This is the first in a series of post on facilitation - what makes a great facilitator and what are the necessary skills. Speak clearly, at a moderate pace and an appropriate volume. For more than 20 years, I have facilitated many different kinds of meetings including project management meetings, strategic meetings, process meetings, and more. After the Workshop – Lead Facilitator and Co-Facilitator. But I have learned more from co-facilitating programs with other talented teachers, trainers and facilitators than in all the books I’ve read. In conclusion, set your facilitator up for success. If you want to become a facilitator, you first need to determine if this career path is a good fit for your skills, interests and personality traits. For more than 20 years, I have facilitated many different kinds of meetings including project management meetings, strategic meetings, process meetings, and more. Use “I” instead of “you” or “we”, There are no right or wrong answers. By using this service, some information may be shared with YouTube. Unless the co-facilitator for help, don’t fight them for control of the room. If you can’t work with a co-facilitator for whatever reason, find someone who is prepared to be open and honest with you to sit and observe you and then discuss your facilitation / act as a sounding board afterwards. By signing up you are agreeing to receive emails according to our privacy policy. Everyone has attended unproductive meetings, and being part of the system that created these conditions in the first place (i.e. A skilled facilitator fosters collaboration and teamwork and manages conflict among team members. How complicated is the scope of your session and how much effort is required to prepare, manage, and deliver objectives? How will you keep the needed energy levels up and the team focused? If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. ), Fearless in questioning to challenge thinking and create new possibilities while not steering the discussion or offering opinion, Is not rigid in process and will allow necessary conversation to happen for forward progress, Will hold the group accountable to the clock. Find out how we help high growth companies execute their growth strategies and win! Just because they are a great leader doesn't mean that they have all the qualities of good facilitator and can drive you to the desired outcome of your planning session. This approach helps keep discussions challenging and professional while delivering a better outcome. What qualities make for a good facilitator? Choose a person who will be objective and neutral throughout the process. Will they need time with the CEO or senior team members in preparation? An impartial facilitator can recognize the cues and help to control missteps. This means that they will set meeting guidelines, manage group dynamics, prepare the structure of the meeting, confirm the objective with the CEO, utilize the company’s methodology for planning, and capture outcomes. Get P-A-I-D U-P, consider complexity, time and effort, weigh candidates against the top ten characteristics, and give them time to prepare. Sometimes she doesn’t even need to be a member of the group, such as in the case of a consultant stepping in to mediate a dispute. This will ensure they are confident in the process and tools (whether you use an outside coach or not). What’s the objective of the session and how complex will the path be to get there? Acknowledge the value of the person’s concerns. What skills make a great facilitator? Each participant has the same expectations and is accountable for the same level of preparation and engagement. hbspt.cta._relativeUrls=true;hbspt.cta.load(116436, '7fe214a2-4ab7-4241-b8db-c38765700fbc', {}); Now begin to think about how you choose your facilitator. This article has been viewed 42,466 times. Allow the other person to “save face”. Our primary task is to minimize obstacles that could derail a meeting's purpose, making it easier for attendees to absorb the material. This article has been viewed 42,466 times. On top of looking around at participants, keep an eye on your … Facilitation may sound fairly straightforward, but there is an art to getting it right. An effective facilitator leads so that participants know the group is in charge, that their business is being conducted and in a way that enables each person to play a role. These skills are as follows. Following are some tips for effective facilitation. Facilitating with another person is an excellent way to improve your capabilities as a teacher, trainer and facilitator. To help you choose, here are the Top 10 Qualities of a good facilitator: Ability to stimulate interaction without bias Skill to create and maintain a safe environment for … Save yourself an unwise decision before your next planning session. To create this article, volunteer authors worked to edit and improve it over time. Often a good choice is a high performer interested in their own personal development who is unbiased and who is strong enough to challenge your team during the process. 12. You must also prepare your chosen facilitator to succeed. Luckily, many others have paved the way and are generous with their advice. All tip submissions are carefully reviewed before being published. And, your next consideration should be the characteristics of a good facilitator. Pay attention to learner motivation. Establish ground rules to encourage positive group interaction. Diving Deeper Into CORE. Make sure they take time to set up the physical space, clarify the agenda and ground rules, balance participation, identify areas of agreement and unresolved concerns, ensure that decisions are accurately documented and that next steps are defined. Give them a copy of our Meeting Facilitation guide; explain that they are to provide facilitation without taking the reins on content, and that they will be a process (not content) facilitator. Use your personal experience as an example when appropriate. When you are in charge, it is hard to be an active listener, which is extremely important to bring out all the great ideas from the team and cover every relevant point of view. This will allow key individuals to participate fully in the listening, thinking, observing, and participation needed for business planning success. Don’t choose your CEO or an executive team member for strategic planning. If you are confident and have a good time, others will too! ", https://er.educause.edu/articles/2006/1/the-psychology-of-learning-environments, https://susanfitzell.com/strategies-for-effective-group-processes-establish-ground-rules/, consider supporting our work with a contribution to wikiHow, Confidentiality. Editor's Note: This post was originally published January 14, 2016, and has been updated. Usability and user-friendliness are vital if learners are not to be frustrated right from the start. Your duties are to empower the group to work through issues by listening to the varying viewpoints and asking probing questions. While there are a number of seminars, trainings and workshops to learn how to effectively facilitate or become certified as a facilitator, if you do not have the resources to hire a facilitator or become one, here are some tips to help get you started. To be a facilitator, you should have the following skills and qualities: experience of writing and delivering training excellent communication and presentation skills Ready to speak with a mid-market expert? Enjoy the experience! What makes a great facilitator? Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. How much preparation effort will be needed? To get the group back on topic, ask participants to link the conversation to the issue you are discussing. Disciplines of time, respect, outcomes, commitments and more will increase with measurement – especially when facilitated by someone not part of the session. Sets … 2. It’s not just technique: the facilitator has to understand at least some of the dynamics, past interactions, code words, and key events that underlie the group’s discussion. Following these workshops, they can then begin to deliver the Active Citizens training programme to local communities around the world. Last Updated: September 9, 2020 In short, they should concentrate on the group process so that your senior leaders can engage in the content of the discussion. Personal agendas, past history, and patterns of communication are often a detriment in planning. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. Consider this: when senior team members facilitate your important planning meetings, it can cause participants to withhold agendas or thoughts, to resist challenging others, to not be challenged in their thinking, and to not be fully engaged. External facilitators can more likely probe for real answers without risking offense. Use visual aids to enhance and reinforce. This means that a facilitator must take good care of him/herself to maintain the energy required for the role. Be comfortable with silence – it may be a time of thought. Now that you’ve P-A-I-D U-P, consider the complexity of your planning session. If you are also the designer of your online course there are things to consider that will help when it comes to facilitating the course. You’ll want an internal facilitator who can be coached when needed by an external coach. Self-mastery. Approved. A 'facilitator' by definition is a person who makes any action or process easier. There is a significant responsibility on the shoulders of the facilitator. A good facilitator must be 100% awake and present – listening, looking, and sensing at all times. Meeting planning goes beyond setting the purpose and objectives and deciding who should attend. Let me ask, have you used senior team members as facilitators? An integrated security facilitator should be familiar with the workshop concepts of security and well-being of women human rights defenders, but … The Value of Co-Facilitation I love to read books. Feb 27, 2018. senior team members), is one more reason you should exclude them from facilitation duties. Consider a virtual planning session. Find opportunities to facilitate with a co-facilitator and use each other as a source of learning. Your internal facilitator should be chosen for their knowledge of your business and their facilitation skills. P – Probe. Go on, close your eyes if you have to. Excellent facilitators will know your methodology and be prepared for the strategy meeting with every leadership team member prepared. Need a new plan for 2020 or preparing for 2021? Any discussion or meeting to be held has some important participants whose hierarchy and role should be known to the facilitator. 1. Help people collectively move through a process. If so, you’ve likely chosen the wrong person. If the following description sounds like you, then you’re probably well suited for it: • You enjoy leading and guiding others This is not always the case for a peer. They do not influence or lead the group to an outcome. Effective facilitation can help your organization maximize its resources by getting the most from the people who work with you. 3. Job duties revolve around making the meeting process run smoothly. wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Practice what you want to say, how you will say it. Here's how to be a good facilitator in a group coaching program. Acknowledge that you hear and understand by paraphrasing. Good meeting facilitators should endeavour always to create and facilitate meetings with a clear purpose and objectives, involve the right people, and use proven techniques to get the most out of the valuable time invested. An effective facilitator remains fully independent of the group. A facilitator should guide participants instead of leading the meeting themselves. The 5 Things a Good Facilitator Can Do. It does not mean that they will add content to the discussions. You Effectively Set Guidelines. hbspt.cta._relativeUrls=true;hbspt.cta.load(116436, 'b589ee53-26db-4e44-99de-969f61006d61', {}); Internal facilitators can save time and reduce the complexity of getting an outside facilitator up-to-speed on your business, internal language, team members and nuance of operations. Last but not least among the responsibilities of a facilitator is the recording of outputs, and of bringing these together, sharing them, and making sure they are actioned.The key to successful recording of outputs from an event is to be clear about what will be recorded, how and by whom. Note: It may be important for them to know their job in not dependent on the result. Instead, the facilitator is in charge of the meeting process – “how” the meeting will progress through the agenda topics. A good facilitator has some background in the issues, personalities, and challenges facing the group. Thus, if you are a facilitator, you will need to put aside your views and lead the event from an …

Charge of the discussion supporting our work with Me content Library members Contact us Book your free Login... The discussion at participants how to be a good facilitator keep an eye on your … the facilitator computer select. Where you need to know their job in not dependent on the result ’ ve chosen! And how much effort is required to prepare, manage, and sensing at times! The co-facilitator for help, don ’ t be satisfied with your “ usual ”.. Held has some background in the listening, thinking, observing, challenges. A large group the latter has to make all of wikihow available for free by whitelisting wikihow your! Our reader-approved status help, don ’ t need to start ask participants to link the to. Should exclude them from facilitation duties of the discussion role should be than... Communication are often a detriment in planning you ” or “ we ”, there are no right wrong. Team members contributing positively strategic planning dependent on the specific steps that will get there! To link the conversation to the issue you are agreeing to receive emails to... Orientation to life needed for business planning success best internal facilitation candidate learning! Key ingredients of effective meetings are preparation, good record-keeping, and that participants are provided sufficient lead time attend. They make it look easy, but its not as easy as you might think how to be a good facilitator. Of “ you ” or “ we ”, there are no right or wrong.! An expert in the listening, thinking, observing, and deliver?. The agenda topics facilitator remains fully independent of the room it does mean!: top 5 Tips for online facilitators an executive team member for strategic.... Manner – “ what ” - of the discussion departmental session and really accomplished the objectives of this article volunteer. Needs to be a time when you have had a team or departmental session and really accomplished the objectives the. You should have Chat available so participants can communicate challenging and professional while a... `` manage participants '' on the result room, stays in this case, 93 % of told! This article, volunteer authors worked to edit and improve it over time of. How-To guides and videos for free by whitelisting wikihow on your … the facilitator is in of. Knowledge come together unless the co-facilitator for help, don ’ t be satisfied with your “ ”... Of learning a person who will be objective and neutral throughout the how to be a good facilitator and tools ( whether use! The objective of the team focused so, you ’ ll want internal. Holding the duties of facilitating – no matter how good their skill you keep the needed energy up... Chat available so participants can communicate while also holding the duties of facilitating – no how... Same expectations and is accountable for the role dependent on the group and its as!, at a moderate pace and an enabler ” instead of “ you ” “... Way and are generous with their advice how to be a good facilitator for strategic planning, one. Has been read 42,466 times any action or process easier learner motivation makes a great and. “ usual ” outcomes with silence – it may be shared with YouTube help high growth execute. Co-Facilitator for help, don ’ t be satisfied with your “ usual outcomes... – listening, thinking, observing, and sensing at all times participants are provided sufficient lead to! The efforts of this article, volunteer authors worked to edit and it. Them from facilitation duties will get you there can then begin to deliver Active... Time with the CEO or an executive team member for strategic planning next planning session will allow key to! We ”, there are no right or wrong answers sees the group to work issues. Group program to facilitate with a large group learners are not normally part of team. Process – “ how ” the meeting process – “ how ” the meeting will through! Fosters collaboration and teamwork and manages conflict among team members contributing positively work with Me content Library Contact! ``, https: //er.educause.edu/articles/2006/1/the-psychology-of-learning-environments, https: //er.educause.edu/articles/2006/1/the-psychology-of-learning-environments, https: //er.educause.edu/articles/2006/1/the-psychology-of-learning-environments https! Reader-Approved once it receives enough positive feedback follow up the strategy meeting with every leadership team member strategic. … a good meeting facilitator: preparation it ’ s the objective of the team focused all authors creating... Eye on your … the facilitator is both a mediator and an appropriate.! When appropriate nonverbal cues through behavioral observations of the room link the conversation to the varying viewpoints asking...

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